Legal Policies and Statements
The Ready FIRST AIDE™ Content Validation, User Experience, Triage Structure, AI Voice System Rules, Privacy, and Data Protection Standards
Version 1.0
Effective Date: February 15, 2026
Review Date: July 14, 2026
Structured AI-Guided Emergency Support
The mission of the Become a willing bystander™ program is to enable members of the public to start first aid treatment and respond more effectively during an emergency situation before 9-1-1 Emergency Services arrive. The Ready FIRST AIDE™ app is the tool that people will access and use to give them information they need.
The app is designed to provide fast, accurate, and structured emergency guidance during medical emergencies and disaster situations. The AI Voice Emergency Assistant operates exclusively within the approved Ready FIRST AIDE™ content library, delivering consistent, standards-based instructions without accessing the open internet or generating unrestricted medical advice.
Standards-Based Emergency Guidance
The Ready FIRST AIDE™ content library is aligned with recognized first aid, CPR/AED, and emergency response guidelines from leading organizations, including the Heart and Stroke Foundation of Canada, Health Canada, CSA, ILCOR, and the American Heart Association. Content is regularly reviewed and updated to help ensure accuracy and consistency with current best practices.
AI Voice and User Experience
The Ready FIRST AIDE™ app combines AI voice guidance with touch-screen navigation to provide flexible, step-by-step emergency support. The system is designed to help Users quickly identify emergencies, access the appropriate procedures, and receive calm, simple, and easy-to-follow step by step instructions that reduce hesitation and improve confidence during stressful situations.
Privacy, Data Protection, and AI Governance
Get Ready Online Inc. is committed to protecting User privacy and safeguarding personal information through secure Canadian-based data storage and industry-standard security measures. User information is used only for approved operational purposes and is never sold or shared for advertising, marketing, or AI model training. The AI Voice Emergency Assistant is restricted to approved Ready FIRST AIDE™ content and is designed to support, not replace, professional emergency responders or healthcare providers.
Emergency Triage Matrix
The Ready FIRST AIDE™ app includes a customized triage matrix designed to help Users quickly identify the most appropriate emergency procedure. Based on recognized triage principles, the system uses structured categories, voice prompts, and key patient information to guide Users efficiently to age-appropriate first aid and emergency response instructions. To avoid any confusion or uncertainty, after completing a procedure the User’s are given the option to return to the Start menu and reassess the patient’s condition, if required, so a new procedure can be started based on the patient’s condition.
Securing Your Data and ATLAS™
Effective Date: Oct 12, 2025
Review Date: July 15, 2026
Last Revision: March 1, 2026
Introduction
Get Ready Online Inc. is committed to maintaining a robust cybersecurity posture. This policy document underscores our dedication to securing our proprietary web application ATLAS-Leadingtheway™, protecting user data, and ensuring business continuity. Recognizing that cybersecurity is a dynamic field, we pledge to continuously adapt our practices to mitigate emerging threats and adhere to industry best practices.
Objective
This policy aims to maintain the integrity and security of our Information Technology Systems, thereby supporting our mission of providing reliable and secure service to our clients.
Policy Scope
This policy applies to all employees, contractors, and third-party vendors associated with Get Ready Online Inc., covering all technological and information assets.
Core Security Measures – System Redundancy
High Availability and Redundancy: Our infrastructure includes redundant application servers and automatic fallback mechanisms to minimize service interruption.
Data Backup and Mirroring: Real-time mirroring and file synchronization between primary and backup systems ensure continuous data availability. Automatic backups are performed three times per day, with options for point-in-time restoration within the previous seven days. Offsite backups are maintained for disaster recovery purposes.
Failover and Recovery
Proactive Failover Testing: Weekly testing of backup systems to ensure seamless transition during primary system failures.
Continuous Monitoring: Use of application event tracking and performance metrics, coupled with real-time alerts to notify administrators of system irregularities or failures.
Data Security
End-to-End Security: Data transmission is secured via TLS/SSL, and sensitive data at rest is encrypted using robust encryption algorithms. Access to databases is restricted within our private network, with strictly whitelisted public internet requests.
Authentication and Authorization: Role-based access control limits system access to authorized personnel only. A select group of senior staff can access our administration portal on the ATLAS-LeadingtheWay™ platform.
Application and Network Security
Web Application Firewall (WAF): Protection against common attacks such as SQL injection, XSS, and CSRF.
Regular Patching and Updates: Ensures all software components are current with the latest security patches.
Security Practices and Awareness
Employee Training: Mandatory annual cybersecurity training for all employees to reinforce security awareness and risk management.
Security Culture: Promotes an organizational culture attentive to security concerns and incident reporting.
Compliance and Vendor Management
Regulatory Compliance: Regular audits assess application compliance with cybersecurity standards and regulations, including SOC2, SOC3, GDPR, HIPAA, ISO 27001.
Vendor Security: Ensures that all third-party vendors adhere to stringent security requirements and contractual obligations.
Commitment
As cybersecurity threats evolve, so will our strategies and practices. Get Ready Online Inc. is dedicated to safeguarding our web application, protecting user data, and enhancing our security measures to confront new challenges effectively.
Conclusion
Through the implementation of this policy, Get Ready Online Inc. demonstrates its unwavering commitment to security and continuous improvement in our cybersecurity endeavours.
Community Engagement
Effective Date: February 17, 2025
Review Date: July 15, 2026
Last Revision: December 8, 2025
Purpose
To outline Get Ready’s commitment to strengthening communities through structured
educational support and leadership development initiatives.
Policy Statement
Get Ready contributes to community development by expanding access to education, application
preparation support, and leadership readiness tools that enhance economic mobility and
professional advancement.
Approach
- Strategic Partnerships
Get Ready partners with community-based organizations to deliver structured
programming and application support. - York Pride Partnership
In 2025, Get Ready partnered with York Pride to provide EM application support to all
participants within its program. This initiative ensured equitable access to preparation
resources and structured guidance.
Get Ready will continue this partnership in 2026. - Get Ready supports and donates to the Southlake Health Foundation and P.A.R.T.Y.
(Prevention of Alcohol and Risk Related Trauma in Youth) Program to help reduce
accidents, injuries and promote safer communities. - Capacity-Building Focus
Community engagement efforts prioritize long-term skill development and structured
advancement rather than one-time interventions. - Documentation
Community engagement activities will be documented and reviewed annually for
reporting and accountability purposes.
Accountability
Effective Date: February 17, 2025
Review Date: May 30, 2026
Last Revision: December 8, 2025
This policy applies to all employees and representatives of Get Ready engaged in community initiatives.
Purpose
Get Ready is committed to providing inclusive and accessible educational and leadership
development services. We strive to ensure that individuals with disabilities are treated with
dignity and independence and are able to access our programs and services equitably both in
facilitated exercises and through our websites, online training and digital platforms.
Scope
This policy applies to all employees, contractors, facilitators, and representatives of Get Ready in
the delivery of programs and services, including digital platforms and virtual environments.
Commitment
Get Ready is committed to meeting applicable accessibility requirements under relevant
provincial and federal legislation, including the Accessibility for Ontarians with Disabilities Act
(AODA), where applicable.
Accessible Service Delivery
- Digital Accessibility
Get Ready delivers programming primarily through digital platforms. We aim to use
platforms that support accessibility features such as captioning, screen reader
compatibility, and adjustable display settings. - Communication
Upon request, we will work with participants to provide accessible formats, and
communication supports where reasonably practicable. - Accommodation
Get Ready will make reasonable efforts to accommodate the needs of individuals with
disabilities to ensure equitable participation in our programs. - Feedback Process
Individuals are encouraged to provide feedback regarding accessibility barriers. Feedback
may be submitted to management and will be reviewed promptly.
Training
Employees and contractors will be informed of this policy and their responsibilities in supporting
accessible service delivery.
Review
This policy will be reviewed annually and updated as required to reflect legislative changes and
organizational growth.
Indigenous Engagement Reconciliation Policy
Version 1.0
Effective Date: June 1, 2025
Review Date: May 30, 2026
Purpose
To affirm Get Ready’s commitment to respectful engagement, equitable access, and meaningful
inclusion of Indigenous peoples in our educational and leadership development programming.
Policy Statement
Get Ready recognizes the historical and ongoing contributions of Indigenous communities across Canada. We acknowledge the importance of reconciliation and are committed to fostering inclusive access to education, leadership development, and structured advancement pathways for Indigenous learners and partners.
Application
This policy applies to all employees, contractors, facilitators, consultants, and representatives of
Get Ready.
Commitments
- Access and Inclusion
Get Ready will promote equitable access to its programs for Indigenous participants and
communities. - Respectful Engagement
All engagement with Indigenous learners, organizations, or partners will be conducted
with cultural respect and an openness to learning. - Continuous Learning
Leadership and team members will seek to remain informed regarding reconciliation
principles and culturally responsive practices. - Partnership Approach
Where appropriate, Get Ready will pursue collaborative relationships that support long-
term advancement and leadership development outcomes.
Accountability
This policy will be reviewed annually to ensure alignment with evolving best practices and
community engagement standards.
Information You Provide
Version 1.0
Effective Date: October 1, 2025
Review Date: May 30, 2026
We do not collect or have access to any of your usernames or passwords. We do not collect any personal information or financial information, including your credit or debit card or any other billing information, other account and authentication information, or home address.
Device Information
We collect information from or about the Desktop, Laptop, Phones, Tablet from which you install or access our app, depending on the permissions you’ve granted. Our app contains links to other websites. We are not responsible for the privacy policies or practices of third party websites and encourage you to carefully read the privacy statement of any website you visit. We do not know or track your location through GPS, Bluetooth or WiFi signals.
How We use this Information
Any information collected on the elements of our app used is to improve the app and the user experience. We continue to strive to provide the best user experience and make our app as focused and relevant as possible. From time to time we will ask for your opinion and provide a brief online survey.
We will not collect any personal or financial information in this process.
Any personal information collected, i.e. your email address or phone number, WILL NOT be knowingly distributed, sold, given, traded or shared with any other third party. While we have taken above-industry standards to protect our data, we will not be responsible for any loses if we are “hacked”. We will notify users of our systems within 24 hrs if such a “hack” has occurred.
Changing or Deleting Your Information
If you are a registered user on our Applications, you may review, modify, update, correct or remove the personal information you provided upon your registration with the app. If you do not wish to continue using the app, or if your personal information changes, you may modify or remove it.
We will retain your information during the whole period of the activity of your account. Should you wish to delete your account or request us to no longer collect and store your data, please e-mail us at support@getreadyglobal.com. We will put our best endeavours to delete your information as quickly as possible, complying with the instructions you give us pursuant to such request. Nevertheless, we may retain and use your information in order to ensure compliance with law, resolve disputes and enforce our agreements.
Communicating with You
We will send you version updates from time to time. We will use your information to respond to you when you contact us.
Promote Safety and Security
We take privacy of our customers with utmost importance, and we respect the concerns regarding the same. We want to assure you that your information and data is safe with us. We employ highest standard of physical and electronic measures to protect the safety, security and secrecy of your personal information. We DO NOT sell, trade or exchange your digital information to anyone, whatsoever. We ensure complete secrecy and privacy of your data entrusted to us.
By accessing or using the app you acknowledge that you have read, understand and agree to the provisions established in this Privacy Policy and the Terms and Conditions of the app. If you do not understand this Privacy Policy and the Terms and Conditions of the app, please refrain from using it.
How this Information is Shared
We may share your information when we reasonably believe that such sharing is permitted by you and we will always adhere to the license you grant to us. We may share information when you (a) choose to share information with marketers; (b) choose to share your information with marketers or electronic commerce providers, or any other parties offering services online; (c) give search engines access to publicly available information – you are able to disable this option in your account settings; (d) help improve the app; (e) to advertise our app.
Security of Your Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password-and firewall-protected) servers.
We follow generally accepted standards and practices to protect the information you submit to us, both upon transmission, upon receipt and afterwards. Nevertheless, you acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee absolute security of data sent over the internet.
When you enter sensitive information (such as credit card details), we encrypt the transmission of that information using socket layer technology (SSL).
You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log into the app).
How to Contact Get Ready Inc.
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to support@getreadyglobal.com.
Data Controller
The data controller responsible in respect of the information collected on this app is www.getreadyglobal.com.